Construction Professionals

Are you a builder with a busy schedule, always feeling under pressure and finding it difficult to give your clients the service you wish you could, that you know they deserve?

Lighthouse Construction Consultancy is here to ease that burden. We can help you run your jobs more smoothly whilst saving you time and hassle, resulting in improved customer satisfaction, ensuring fantastic testimonials and protecting your professional reputation!

Being good at the technical part of your job may be what you do, but nowadays clients expectations go well beyond that. It’s hard enough fighting the stereotypes of bad builders, without having to deal with clients with unreasonable demands or who simply don’t understand the fragility of a construction schedule, the logistics and number of people involved and the importance of making definitive decisions on time.

Without the time, to educate clients and set their expectations, relationships can sour quickly, payments can be withheld, schedules can slip, and irreversible damage can be done. At Lighthouse Construction Consultancy we are here, to work on your behalf, and help avoid those situations.

On your behalf we can work with your client to provide;

Service we provide

A detailed project specification

>Working with your clients to ascertain the nuance of their project with details including all finishing materials, layouts, designs and quantities - giving you clarity to provide an accurate and inclusive tender, reducing onsite changes.

Onsite meetings with your clients

Preparing site notes, signing of decision and Variation Orders, answering questions, keeping them on task with their responsibilities and maintaining realistic expectations. - providing clarity and reference for you and reinforcing client accountability.

Templated documentation

We have a range of templates we can use to make sure that all client changes and decisions are recorded, understood, agreed and invoiced correctly. – helping to avoid any potential confusion at the invoicing stage or breakdown of the relationship.

Relationship management

Helping to keep clients informed, increase their understanding and manage their expectations. Advising them of their responsibilities and the consequences to the budget and schedule of delayed decisions or changing their minds once work is completed. Guiding them through these decisions. – helping you keep things moving forward, reducing the need to undo work, ensuring you’re paid for any changes.

Conflict resolution – hopefully not needed!

Representing you on your behalf if there are any conflicts or concerns throughout the job. Removing any emotion from the problem and applying a stoic approach to reach amicable and fair solutions. – helping you concentrate on your other jobs without worrying about the stress and emotional weight of problematic clients.